February 8, 2017

Throughout my life, I have been drawn to certain musicians, authors, artists, comedians, and business leaders.

I can’t seem to get enough of their material because no matter how many times I read their books, listen to their song, hear a speech, or watch their performan...

February 6, 2017

Do you know how analysts become highly valued in the corporate world for market expertise? 

They spend 8 to 10 hours a day interviewing customers. After hundreds of conversations, they start to see patterns. They discover what’s good and bad about a product or service.


January 13, 2017

[Blog Post #13 of 21]

Real estate agents are "salespeople." 

Is that an insult? 

Agents who work hard to put client satisfaction ahead of their own interest might be offended.

That's because salesperson is a dirty word. It conjures up images of manipulative sales...

January 6, 2017

[Blog Post #6 of 21]

Although we can access facts about anything in seconds, there’s still value to memorizing key facts.

Suppose you were explaining the power of Snapchat to a skeptical 49 year old business owner whose customers are in their late 20s to mid-30s.

You migh...

January 3, 2017

 [Blog Post #3 of 21]

I have a vivid early childhood memory of riding the train with my father from the suburbs into center city Philadelphia. 

It was a steamy summer day and all the windows of the train were open. The train was loud, the wind was blowing through the cab...

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